Terms & Conditions

1. Introduction

Welcome to Endpoint Recovery ("Company," "we," "our," "us"). These Terms and Conditions ("Terms," "Terms and Conditions") govern your use of our website located at https://endpointrecovery.com (the "Site") and the services we offer, including but not limited to waste collection, resource recovery, recycling, disposal, and material processing (collectively, the "Services").

By accessing or using our Site or Services, you ("Client," "you," "your") agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Site or use our Services.
 

2. Services Description

Endpoint Recovery provides resource recovery and waste management solutions for various material streams, including but not limited to municipal solid waste, construction and demolition debris, recyclables, organics, and non-hazardous commercial and industrial waste.
 

2.1 Scope of Services
The specific scope of Services, including material types, volumes, collection schedules, and pricing, will be detailed in a separate service agreement, work order, or invoice. In the event of a conflict between these Terms and a specific service agreement, the service agreement shall control unless expressly stated otherwise.
 

2.2 Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time. We may limit, cancel, or refuse services if we determine, in our sole discretion, that the materials submitted:

• Contain hazardous waste, toxic substances, or biomedical materials (as defined in Section 7);

• Violate any applicable law or regulation;

• Present an unreasonable safety, health, or environmental risk to our personnel, facilities, or equipment; or

• Are not consistent with the material specifications agreed upon in writing.
   

3. Client Responsibilities

To use our Services, you agree to:

• Accurate Disclosure: You agree to provide current, complete, and accurate information regarding the type, composition, and origin of all materials submitted for collection, recovery, or disposal.

• Legal Compliance: You represent and warrant that the materials you submit do not violate any federal, state, or local laws, regulations, or ordinances, including but not limited to environmental protection laws.

• Ownership and Authority: You represent and warrant that you are the lawful owner of the materials submitted, or that you have obtained explicit legal authorization from the owner to act on their behalf and to transfer custody of such materials.

• Proper Preparation: You agree to prepare and present materials in accordance with our published guidelines (e.g., sorting requirements, prohibited items, container specifications) or as otherwise instructed by us.

• Security of Premises: If Services are performed at your location, you agree to provide safe and reasonable access to the collection area and ensure the premises are free from hazards that could endanger our personnel or equipment.
   

4. Intellectual Property Rights
 

4.1 Our Property
The Site and its original content, features, and functionality (including but not limited to logos, software, text, graphics, and design) are owned by Endpoint Recovery and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of our content without our express written permission.
 

4.2 User Content
By submitting inquiries, feedback, or other content through our Site, you grant us a non-exclusive, royalty-free, perpetual license to use that content for business purposes (e.g., improving our Services, marketing), subject to our Privacy Policy.
 

5. Fees and Payment

5.1 Pricing
Prices for our Services are quoted at the time of scheduling, as set forth in your service agreement, or as posted on our Site. All prices are subject to change without notice. We reserve the right to modify or discontinue Services at any time.
 

5.2 Additional Charges
You agree to pay additional charges for:

• Materials found to contain prohibited or hazardous items (see Section 7);

• Excess weight or volume beyond agreed limits;

• Special handling requirements not disclosed prior to service;

• Rework or additional trips caused by inaccurate information or lack of access;

• Late payment fees as set forth in Section 5.4.
   

5.3 Payment Terms
Invoices are due and payable within 30 days of the invoice date, unless otherwise agreed in writing. We accept payments via [List Accepted Methods: e.g., check, ACH, credit card, wire transfer].
 

5.4 Late Payments
If payment is not received by the due date, we may assess a late fee of [e.g., 1.5% per month or the maximum allowed by law] on the outstanding balance. We also reserve the right to suspend Services until all past-due amounts are paid in full.
 

6. Limitation of Liability
 

To the fullest extent permitted by applicable law:

• AS-IS BASIS: OUR SERVICES AND SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE SERVICES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON-INFRINGEMENT.

• NO LIABILITY FOR INDIRECT DAMAGES: IN NO EVENT SHALL ENDPOINT RECOVERY, ITS DIRECTORS, EMPLOYEES, PARTNERS, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, OR BUSINESS OPPORTUNITY, ARISING FROM YOUR USE OF OUR SERVICES.

• CAP ON LIABILITY: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL BE LIMITED TO THE AMOUNT PAID BY YOU TO US FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM DURING THE THREE (3) MONTHS PRECEDING THE CLAIM.

• NO LIABILITY FOR REGULATORY FINES: We are not liable for any fines, penalties, or enforcement actions imposed on you by regulatory authorities resulting from your failure to comply with applicable laws or your submission of prohibited materials.
   

7. Hazardous and Prohibited Materials
 

7.1 Prohibited Materials
Unless expressly agreed in a separate written contract, you agree NOT to submit the following materials to Endpoint Recovery:

• Hazardous waste as defined by the Alberta Environmental and Parks or similar state laws;

• Radioactive materials;

• Biomedical or infectious waste;

• Explosives or ammunition;

• Asbestos-containing materials;

• Polychlorinated biphenyls (PCBs);

• Pressurized containers (unless empty and properly prepared);

• Any other materials designated as prohibited by applicable law or our published guidelines.
   

7.2 Indemnification for Hazardous Materials
You agree to defend, indemnify, and hold harmless Endpoint Recovery from and against any and all claims, damages, fines, penalties, cleanup costs, legal fees, and expenses arising from or related to the unauthorized submission of hazardous or prohibited materials. This indemnification survives the termination of these Terms.
 

8. Title and Risk of Loss

8.1 Transfer of Title
Title to and ownership of all materials collected by Endpoint Recovery shall transfer from you to us upon collection or delivery to our facility, unless otherwise agreed in writing. You represent that you have good and marketable title to such materials and the right to transfer ownership.
 

8.2 Risk of Loss
Risk of loss or damage to materials shall pass to Endpoint Recovery upon collection or delivery, except that we shall not be liable for loss or damage caused by:

• Acts of God, natural disasters, or public emergencies;

• Acts of third parties not under our control;

• Inherent characteristics of the materials (e.g., spontaneous combustion, perishability);

• Your failure to properly disclose or prepare materials.
   

9. Indemnification

You agree to defend, indemnify, and hold harmless Endpoint Recovery and its employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including reasonable attorney's fees) arising from:

• Your use of and access to the Site or Services;

• Your violation of any term of these Terms;

• Your violation of any third-party right, including property or privacy rights;

• Any claim that your materials caused damage to persons or property, or violated environmental laws;

• Your violation of any applicable law or regulation.
   

10. Abandoned Property

If you fail to pay any fees due, or fail to retrieve or provide disposition instructions for materials or containers held by us for a period of 30 days following notification, such items will be considered "Abandoned Property." Endpoint Recovery reserves the right to dispose of, recycle, or sell Abandoned Property without further notice to you, and you waive any claims related to such disposition. Any proceeds from the sale of Abandoned Property may be applied to outstanding fees and storage costs.
 

11. Governing Law and Dispute Resolution
 

11.1 Governing Law
These Terms shall be governed and construed in accordance with the laws of Alberta, Canada, without regard to its conflict of law provisions.
 

11.2 Dispute Resolution
Any dispute arising out of or relating to these Terms or our Services shall first be submitted to good faith negotiations. If the dispute cannot be resolved informally, the parties agree to submit to binding arbitration in accordance with the rules of Alberta, Canada. Judgment on the arbitration award may be entered in any court having jurisdiction. Each party shall bear its own costs and attorney fees.
 

11.3 Waiver of Class Actions
You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.
 

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Site or Services after those revisions become effective, you agree to be bound by the revised terms.
 

13. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
 

14. Entire Agreement

These Terms, together with any service agreements, work orders, or invoices provided to you, constitute the entire agreement between you and Endpoint Recovery regarding your use of our Services and supersede all prior agreements and understandings, whether written or oral.
 

15. Contact Information

If you have any questions about these Terms, please contact us.