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Accessibility Statement

Endpoint Recovery is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

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1. Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. We aim to make our website, https://endpointrecovery.com, conform to WCAG 2.1 Level AA. This means our site is designed to be:

  • Perceivable: Information is presented in ways that users can perceive (e.g., text alternatives for images, adaptable layouts).

  • Operable: Users can navigate and interact with the site using various tools (e.g., keyboard navigation, enough time to read content).

  • Understandable: Information and operation of the interface are clear and predictable.

  • Robust: Content is compatible with current and future user tools (e.g., different browsers and assistive technologies).
     

2. Efforts to Support Accessibility
Endpoint Recovery takes the following measures to ensure accessibility:

  • We integrate accessibility into our internal procurement practices.

  • We assign clear accessibility goals and responsibilities.

  • We employ formal accessibility quality assurance methods during design and updates.

  • We regularly review our site to identify and fix potential barriers.
     

3. Technical Specifications
Accessibility of the Endpoint Recovery site relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA (Accessible Rich Internet Applications)

  • CSS (Cascading Style Sheets)

  • JavaScript

These technologies are relied upon for conformance with the accessibility standards used.
 

4. Limitations and Alternatives
Despite our best efforts to ensure accessibility of the Endpoint Recovery site, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
 

Known limitations:

  • Third-Party Content: Our site may link to or embed content from third-party sites (e.g., mapping services, social media feeds). We cannot control or correct the accessibility of these external platforms.

  • Archived Documents: Some older PDF documents or legacy content may not fully meet current accessibility standards. If you require information from an older document, please use the contact details below to request an accessible format.
     

5. Feedback and Contact Information
We welcome your feedback on the accessibility of the Endpoint Recovery website. If you encounter any accessibility barriers or have trouble accessing any content, please let us know so we can assist you.

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When contacting us, please specify the nature of your accessibility issue, the web page address (URL) where it occurred, and your contact information. We will make every reasonable effort to accommodate all requests and provide the information you need in an accessible format.
 

6. Physical Accessibility
If you are visiting our physical location for services, please note that our facility is wheelchair accessible / equipped with accessible parking. If you require specific accommodations for your visit, please notify us in advance so we can ensure your needs are met.
 

7. Formal Complaints Process
If you are not satisfied with our response to your accessibility feedback, you have the right to escalate the matter. Please contact us directly to initiate a formal complaint, and we will investigate the matter thoroughly.
 

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